FAQs

All Sweet Tooth Shoppe desserts are available only through pre-order.

We highly recommend placing shoppe orders for Dots N O’s, The MACC, Chocolate Chip Cookies, & Timeless Cupcakes, Heart & Sheet Cakes & Cookiewiches, 1 week, in advance and all Atelier designs (Designer cookies, L’Atelier Bespoke Cakes & Cupcakes, and Luxe Bouqcakes) 2-3 weeks, in advance.

For large group events (ex: weddings, graduation, etc) and corporate functions, etc, we highly recommend placing your order at least 2-3 months in advance of your date.

Note: Orders are reserved upon payment & availability.

If availability is FULLY RESERVED, an expedited service order may be accepted. All expedited dessert shoppe orders of Dots N O’s, The MACC, Chocolate Chip Cookies, Timeless Cupcakes, Texas-Style Sheet Cakes, Heart Cakes and Cookiewiches orders must be placed a minimum of 48 hours in advance and all L’Atelier designs (Designer cookies, Luxe Bouqcakes, L’Atelier Bespoke Cakes & Cupcakes), 1 week in advance. Note: An Expedited Service Fee may apply.

Sweet Tooth Shoppe uses all natural, premium ingredients. Therefore, for optimal freshness, taste, texture, and deliciousness, we recommend to consume your desserts within 24 hours. Otherwise, see guidelines below (NOTE: Desserts MUST be placed in airtight containers (*AT) for all scenarios, below):

Dots N Os: 1-2 days room temperature (only), cool & dry place (layer paper towel sheets in between donuts, to optimize moisture in donuts) & maintain softness. (*AT)

Designer Cookies/The MACC: 1-2 days room temperature, cool & dry place, up to 3 days refrigerator, up to 1 month freezer (Cookies will lose moisture, become drier and risk color bleeds, over time). (*AT)

Chocolate Chip Cookie Crushes/Cookiewiches: 1-2 days room temperature, up to 2 days refrigerator, up to 1 month freezer (cookies will soften in the freezer and lose their signature crispy edges, over time). (*AT)

Bespoke Cakes/Texas-Style Sheet Cakes/Heart Cakes: 1-2 days room temperature, cool & dry place, up to 4 days refrigerator, up to 1 month freezer. (*AT)

Timeless Cupcakes/Luxe Bouqcakes: 1-2 days room temperature, cool & dry place, up to 4 days refrigerator, up to 1 month freezer. (*AT)

NOTE: For desserts that are placed in the freezer, when you are ready to consume them, let thaw overnight in the refrigerator. The next day: one hour before consumption, remove from refrigerator and bring to room temperature.

Yes, Sweet Tooth Shoppe offers Made For You artisanal collections, from our L’Atelier Studio. These are hand-crafted designs highly personalized to your vision for your special occasion, event, loved one(s), etc. And, it is an honor, when we have the chance to.

Given it’s exclusivity, L’Atelier designs are on a case-by-case, basis. Fees are contingent on the intricacy of the design, special supplies/ingredients, hours, etc.

Find out more information, here.

Sweet Tooth Shoppe is happy to offer one-of-a-kind bespoke collections for your special occasion/day, from our L’Atelier Studio.

Whatever the celebration or event, we will take care of you. You will find more details, at L’Atelier Enquiry, here.

For select popular occasions/holidays, we also offer set designs of cakes/cupcakes, seasonal pies & roulades, that will be available for pre-order leading up to popular occasion/holidays.

PRE-TRANSIT

Sweet Tooth Shoppe desserts are packaged in their appropriate size boxes to accommodate their quantity/size/circumference.

To prevent cakes/cupcakes from sliding around their base, cakes are placed on cake boards secured atop a non-slip mat and cupcakes are placed in cupcake boxes with individual cupcake holders.

To make buttercream cakes/cupcakes easier to handle during transit, they are chilled in the refrigerator the day before transport. This will prevent smudging/sinking of the cake due to warmer climate.

NOTE: Buttercream cakes/cupcakes can be frozen (upon request) before transport, for added ease of handling. You will need to ensure adequate time to thaw and reach room temperature before intended time of consumption/event.

TRANSIT

Additional Items Needed: Yoga mat, towel, or non-adhesive grip shelf liner

LEVEL SPOTS IN VEHICLE: Prior to transport, check the vehicle for flat, level spots. This is typically in the boot/trunk/passenger side floor. Avoid carrying in your lap while driving or placing on any of the passenger seats. They have varying heights/slants that will cause the desserts to drift/slide/topple and distort during transit.

For added stability and to prevent the dessert(s) from sliding during transit, we highly recommend that you place a non-skid/non-slip mat or liner like a yoga mat, towel, or non-adhesive grip shelf liner on the flat/level surface, followed by the dessert box.

TEMPERATURE IN/OUT OF VEHICLE: Keep the temperature inside and outside the car in mind. All dessert types should be kept cool to prevent melting of icing/buttercream of the dessert/sinking of cakes, specifically. If it’s a hot day outside, the air conditioning may not reach the trunk, so it might be safer to place the cake on the floor of the car to keep it cool. Avoid running errands and/or turning the ignition off when the dessert is in the car. It will melt, crack, slide, fondant will break and bend. If it is cold outside, ensure heat is not directed towards your cake.

In the event that buttercream may start to sweat, a dab of a paper towel should absorb it, without distorting the cake/cupcakes.

Keep in mind changes in temperature will create bubbles in cakes and is normal do not be alarmed, cakes are edible material and these things can occur.

DRIVING: Drive carefully and slowly. Avoid steep ramps, sudden stops, and quick starts. Be vigilant of speed bumps and sharp turns and take your time and brake sooner than necessary.

If the vehicle had a sign it would read… “Delicate Designer Desserts Delivery in Progress.”

Yes! Sweet Tooth Shoppe is an e-commerce dessert shop based in Milton, ON, with delivery-service, only. This allows us the fluidity to extend our reach to YOU & be essentially, where you need us to be.

Local delivery-service is offered : Tu, Th, Fr: 7am-10am & 1pm-3pm -AND- Sa: 7am-3pm. A $5 delivery fee will be applied to your order upon checkout, for those within a 15 mile radius of Milton. If delivery is outside of this radius, the fee starts at $10.

Sweet Tooth Shoppe is an e-commerce dessert shop based in Milton, ON, with delivery service, only. This allows us the fluidity to extend our reach to YOU & be essentially, where you need us to be.

As an e-commerce business, our online ordering process is secure, engaging and easy-to-use. Still, can’t find what you are looking for, then email us . We’re here for YOU!

*HOURS OF OPERATION*

M, Tu, Th, F: 7am-3pm

W: Dedicated to Atelier Designs

Sa: Deliveries, Only

Su: Rejuvenation

DELIVERY SERVICE DAYS/HOURS*

Tu, Th, Fr: 7am-10am & 1pm-3pm

Sa: 7am-3pm

A velvety smooth and oh-so-scrumptious American Buttercream.

“Luxe” cupcakes are twice the size of conventional cupcakes (e.g. equivalent to an average slice of cake) and suited for your Luxe Bouqcakes (cupcake bouquets with custom buttercream flowers) of sizes 7 & 12. A perfect 1:1 ratio of buttercream to cake. This gives the bouquet a unique likeness to authentic flower bouquets, volume, character and life. The Timeless cupcakes are conventional/perfect-portion-size cupcakes, suited for individuals, groups, and/or events/catering. A perfect 1: 2 ratio of buttercream to cake. They are a perfect addition to our Made For You collection from the L’Atelier that includes a minimum of: one, 6” x 4 layer Bespoke Cake, 1 dozen Bespoke Cupcakes and 1 dozen Designer Cookies. Enquire about The L’Atelier Collection, here.

We offer the below options, on a case-by-case basis, for L’Atelier Bespoke Cupcakes/Cakes/Luxe Bouqcakes, only:

Gluten Free -and- Egg Free

NOTE: This will incur a surcharge for relevant ingredients.

IMPORTANT NOTICE: Sweet Tooth Shoppe desserts are made using shared equipment which processes dairy, nuts, wheat and other ingredients. As such, we are not an allergy-free facility and do use ingredients/products that contain nuts, gluten, dairy, etc. While we do our best to prevent cross-contamination, we cannot guarantee cross-contamination under any circumstances.

For clients with severe allergies, please ensure to carefully read the dessert ingredients, for any allergens, before placing your order. Being aware of these terms and conditions, we strongly advise against consumption of the desserts, if such is the case. Doing so, is at your own risk.

At the moment, we provide delivery within Halton Region & GTA. Our hope is that with growing loyalty to our brand, your referrals and the demand for our sweet treats, we can offer shipping to all of Canada & the U.S., in the near future. Stay tuned!

Yes! Sweet Tooth Shoppe offers our exclusive “SIPNCRE8,” Ladies Night Out.

It’s a fun, uplifting “confectionery spa,”

—to bring together women from all-walks-of-life;

—to build a sense of camaraderie, support and networking; and,

—to inspire global community, all while we decorate cupcakes or cookies.

We offer SIPNCRE8 year round and will announce on our social media, here. So, stay tuned for the next event!

Note: This baking oasis is intended for any skill level.

While Sweet Tooth Shoppe strives to design magnificent one-of-one collections from our L’Atelier, we are happy to use images you provide to us solely as inspiration, while maintaining our originality and artistic flair.

Client design specifications can be made via order L’Atelier Enquiry Form, here. Final designs and variants thereof are at the final discretion of Sweet Tooth Shoppe to ensure the best possible result for each individual client.

All L’Atelier designs are priced based upon the complexity of the design, supplies, special ingredients, embellishments, design hours, and all other factors involved in the creative process.